Tis the season to hustle

Stopped by my area Dick’s Sporting Goods where I found a deeply discounted shirt that I could not pass up.  This is the time of year when stores can be busy and lines can be long.  That certainly was the case at Dick’s.

When I arrived at the checkout there were 12 customers in front of me when I glanced at my watch and wondered how long it would take to pay for the shirt. There were only two cashiers working and I debated whether I would wait in line or pass on the shirt.  I decided to wait.  I progressed through the line and finished paying for my shirt.  Glancing at my watch, I realized that only four minutes had passed!  That is a clearance rate that Wal-Mart would be proud of.

The cashiers definitely hustled.  I was still treated friendly and professionally.  They still took the time to check if I was a member of their loyalty club (I am). And they still promoted their fundraising program to fund kid’s sports ( donated $5 on a $25 purchase.

Being quick, friendly and efficient is always important at our registers.  At the Holidays, this is particularly important.  Well done, Dick’s Sporting Goods.