Tis the season to hustle

Stopped by my area Dick’s Sporting Goods where I found a deeply discounted shirt that I could not pass up.  This is the time of year when stores can be busy and lines can be long.  That certainly was the case at Dick’s.

When I arrived at the checkout there were 12 customers in front of me when I glanced at my watch and wondered how long it would take to pay for the shirt. There were only two cashiers working and I debated whether I would wait in line or pass on the shirt.  I decided to wait.  I progressed through the line and finished paying for my shirt.  Glancing at my watch, I realized that only four minutes had passed!  That is a clearance rate that Wal-Mart would be proud of.

The cashiers definitely hustled.  I was still treated friendly and professionally.  They still took the time to check if I was a member of their loyalty club (I am). And they still promoted their fundraising program to fund kid’s sports ( donated $5 on a $25 purchase.

Being quick, friendly and efficient is always important at our registers.  At the Holidays, this is particularly important.  Well done, Dick’s Sporting Goods.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s