On a recent trip to Seattle’s University Village (an outdoor shopping mall), my wife and I decided to make a visit to Room & Board Home Furnishings. We have always liked their product and since they are not now located in Portland, this was our chance to check out their latest selections.

When we walked in the front door of the store we immediately saw two employees.  They were  strategically positioned next to the front of store featured furniture display  and at the edge of the drive aisle leading around the store. I assumed that they were there to greet customers entering the store.  That was a rash assumption.

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