“The store is a stage. We are here to perform.”
-from The Danish Girl
“Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.”
~ Donald Porter
“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”
“Customer service is not a department,
it is an attitude.”
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
-Sam Walton Founder of Wal-Mart
I am the world’s worst salesman, therefore, I must make it easy for people to buy.