The Expert – Part 1

EXPERT – Someone having, involving, or displaying special skill or knowledge derived from training or experience.

expertThis is the first in a four-part series on dealing with experts in your retail store from several different perspectives.  For the sake of these posts, when I refer to an expert I am referring to someone who has advantaged knowledge or experience about the products being sold and their usage. Today’s perspective is dealing with a customer that is an expert.

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